Philips Dictation Systems

Most Asked Customer Support Questions About SpeechMikes'

My SpeechMike Pro mouse pointer movement is erratic.

Your SpeechMike Pro trackball, and rollers within the cavity, need cleaning.

How can I completely disable the SpeechMike Pro USB trackball mouse ?

You can disable the trackball mouse via the Windows "device manager" tool. Under "Mice and other pointing devices" locate the entry "HID compliant mouse" and right-click on it. Choose "disable".

How can I program my SpeechMike Pro RECORD button to activate my microphone function in Dragon Naturally Speaking ?

You can do so by using the program  to create a new SCM file. Note :It is not possible to assign the standard plus "+" key for this feature. You must reassign the microphone enable key within Dragon to a different key ( i.e. F10 ) and then use this new assignment key to program the SpeechMike Pro RECORD button.

I would like the sound to play through my PC speaker system. How ?

1. Go to the [Contol Panel | Sounds and audio devices | Audio] tab.
2. From the drop-down box of the Sound Playback "preferred device", choose your PC sound card.
3. To make the selection permanent, place a check-mark in the box ".. preferred devices only..".

What barcode types are supported ?

Programming the header and trailer of SpeechMike 6284 & 6294

On the SpeechMike Pro CD V2.2, in the folder "Barcode Configuration" you will find the BarcodeConfig.exe tool . Use this tool to program the header and trailer information.

When I use my SpeechMike Classic with the Philips MikeRec application, the REWIND button does not perform as expected.

This problem has been addressed. Please click HERE for more information

When I try to save my sound file in the Philips MikeRec application I get a "..not enough disk space.." error .

This problem has been addressed. Please click HERE for more information